Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Creative Labworks,Inc. to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Creative Labworks,Inc. shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    203 West Poland Avenue
    Bessemer, PA 16112
    USA

    Delivery shall be deemed to have been made by You to Creative Labworks,Inc. five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Creative Labworks,Inc.
    203 West Poland Avenue
    Bessemer, PA 16112
    USA

    Copyright © 2009-2017 Creative Labworks,Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2017 Creative Labworks,Inc. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Creative Labworks,Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Creative Labworks,Inc. or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Creative Labworks,Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Creative Labworks,Inc. believes that customer conduct violates applicable law or is harmful to the interests of Creative Labworks,Inc. and its subsidiaries.



  • Privacy Policy
  • Creative Labworks,Inc. use of personal information that you may submit to Creative Labworks,Inc. through this Web site is governed by the Creative Labworks,Inc. Privacy Policy. WE DO NOT SELL MAILING LISTS TO ANY ENTITY. We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology."



  • Shipping & Delivery
  • At this time, Creative Labworks,Inc. ships merchandise to locations within the United States and U.S. Territories, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands. Additionally, Creative Labworks, Inc. ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this website  pass to you when the merchandise is delivered to the shipping carrier.

    Our policy is to ship product within 7 days of receipt of payment. If there is a potential of delay in shipment, we will notify the customer as soon as we become aware of the delay, and provide them with current delivery information.

    We ship most environmental models and accessories via UPS, US Postal Service is an option for smaller items. The groundwater models are large and heavy, and USPS does not offer competitive rates for transport of the models.

    Groundwater models are insured for replacement value (through UPS) at time of shipment. Customer agrees to inspect product upon receipt for damage. Failure to report damage to Creative Labworks, Inc. within 5 days of receipt will potentially delay filing of damage claim with UPS. 



  • International
  • At this time, Creative Labworks,Inc. ships merchandise to locations within the United States and U.S. Territories, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands. Additionally, Creative Labworks, Inc. ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this website  pass to you when the merchandise is delivered to the shipping carrier.



  • Sales Tax
  • Creative Labworks,Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. We collect 6% sales tax from All Pennsylvania Residents, and Corporations for sales within Pennsylvania. Creative Labworks,Inc. does not charge sales tax for sales outside of the State of Pennsylvania, it is our recommendation that USE TAX be paid to the state sales tax office at the state rate of the location to which the order is being shipped. Creative Labworks,Inc. Requests that any Entity that is Sales Tax Exempt - should supply Creative Labworks,Inc. with a copy of the Entity's Sales Tax Exemption Certificate within 7 days of placing an order. We experience a significant amount of sales that are Sales Tax Exempt, due to the nature of the business/entity. Such Entities include but are not limited to: Colleges & Universities, School Districts, Government Agencies, Municipal Authorities, Political Subdivisions of Local Government, Conservation Districts etc.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Creative Labworks,Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Creative Labworks,Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Creative Labworks,Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Creative Labworks,Inc..

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Creative Labworks,Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Creative Labworks,Inc..

    The inclusion of material on this server does not imply any endorsement by Creative Labworks,Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Creative Labworks,Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Creative Labworks,Inc. reserves the right to change its payment procedures at any time without prior notice to you.

    You may return damaged or defective merchandise within 14 days of the original purchase date for a full refund minus shipping charges. We will replace damaged or defective merchandise provided that it is returned to us in the original packaging and that the product has not been abused.

    Our line of Envision Environmental Models are both fragile and heavy. We have taken great effort in packaging thess products for safe transport in a double box system (one box inside another). In the event of a return, the returned item MUST BE RETURNED TO US ADEQUATELY PROTECTED (in our original packaging - failure to return environmental models in the double box system could result in the product being damaged in transport. Creative Labworks, Inc. is not responsible to refund or replace environmental products that are not adequately packaged.) Use of ALL of our packaging materials will assure that your product is returned safely.

    Creative Labworks, Inc. will only issue a refund to the credit card used at the time of checkout. To initiate a refund or exchange please fill out the form on the Contact Us tab of this website.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site. Normal Business Hours are Monday - Friday 9 am - 5 pm EST



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Creative Labworks,Inc. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Creative Labworks,Inc. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Creative Labworks,Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Creative Labworks,Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Creative Labworks,Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.